Virtual Entrance Process: How It Works
- Book an Appointment: Clients inform us of their intent to pick up their mail by phone 216-816-0330 or email at least 24 hours in advance. Click link to book an appointment today! safehavenmailcenter@gmail.com
- Arrival: Upon arrival, clients ring the doorbell on the smart lock at the main entrance.
- Access: A Safe Haven Mail Center team member will answer through the smart lock system to confirm identity and unlock the door for entry.
- Mail Retrieval:
- Locate your assigned mailbox number on one of the lockers.
- Open the locker to retrieve your items.
- If your package is too large for the locker, it will be placed nearby for easy access.
- Exit Protocol:
- Once you’ve retrieved your items, close and lock the locker securely.
- Sign in on the provided sheet to confirm you’ve picked up your items.
- Ensure the main door is fully closed before leaving the premises.
Benefits of Our Virtual Entrance Process
- Flexibility: Clients can access their mail outside of regular business hours, accommodating busy schedules.
- Security: The smart lock system ensures that only authorized individuals can enter the facility.
- Convenience: Mail is organized and easily accessible in designated lockers.
- Problem-Free Experience: Our process is designed to minimize hassle and provide seamless access to your mail.
Additional Information
- If there’s a delay in answering the doorbell, please call us directly at 216-816-0330 for immediate assistance.
- We’re committed to providing a secure and smooth experience, making it easy for you to retrieve your items without any issues.
Let us know how we can further improve your experience or if you have any additional requests. Thank you for choosing Safe Haven Mail Center!